PRIVACY POLICY

This privacy policy will explain how ourorganization, namely “REDOC SMPC” uses the personal data we collect from youwhen you use our website.

What data do we collect?

REDOC collects the following data:

• Personal identification information (Name, email address, phone number, etc.)
• Property ownership, exploitation, and tenancy information.

How do we collect your data?

You directly provide REDOC with most of the data we collect. Wecollect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website via your browser’s cookies.

REDOC may also receive your data indirectly from the followingsources:

• Payments made via our partners

How will we use your data?

REDOC collects your data so that we can:

• Process your orders and manage your account.
• Email you with special offers on other products and services we think you might like.
• Create statistics, analytics, and insights.

When REDOC processes your order, it may send your data to, and usethe resulting information from, credit reference agencies to prevent fraudulentpurchases and/or payments.

How do we store your data?

REDOC securely stores your data at Microsoft Azure Cloud, usingall Data Security GDPR Compliance features of the service.

REDOC will keep your personal data for as long as you possess anaccount. Once this period has expired, we will delete your data by removing allentries containing the above collected personal data and keeping onlyanonymized usage data.

Marketing

REDOC would like to send you information about products andservices of ours that we think you might like.

If you have agreed to receive marketing, you may always opt outlater.

You have the right at any time to stop REDOC from contacting youfor marketing purposes.

If you no longer wish to be contacted for marketing purposes,please email us at info@redoc.gr.

What are your data protection rights?

REDOC would like to make sure you are fully aware of all your dataprotection rights. Every user is entitled to the following:

The right to access – You have the right to request REDOC for copies of yourpersonal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request thatREDOC correct any information you believe is inaccurate. You also have theright to request REDOC to complete the information you believe is incomplete.

The right to erasure – You have the right to request that REDOC erase yourpersonal data, under certain conditions.

The right to restrict processing – You have theright to request that REDOC restrict the processing of your personal data,under certain conditions.

The right to object to processing – You have theright to object to REDOC’s processing of your personal data, under certainconditions.

The right to data portability – You have theright to request that REDOC transfer the data that we have collected to anotherorganization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If youwould like to exercise any of these rights, please contact us at our email: info@redoc.gr

Cookies

Cookies are text files placed on your computer to collect standardInternet log information and visitor behavior information. When you visit ourwebsites, we may collect information from you automatically through cookies or similartechnology

For further information, visit allaboutcookies.org.

How do we use cookies?

REDOC uses cookies in a range of ways to improve your experienceon our website, including but not limited to:

• Keeping you signed in
• Understanding how you use our website

What types of cookies do we use?

There are several different types of cookies, however, our websiteuses:

• Functionality – REDOC uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – REDOC uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. REDOC sometimes shares limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the abovewebsite tells you how to remove cookies from your browser. However, in a fewcases, our website features may not function as a result.

Privacy policies of other websites

REDOC owned websites contains links to other websites. Our privacypolicy applies only to our websites, so if you click on a link to anotherwebsite, you should read their privacy policy.

Changes to our privacy policy

REDOC keeps its privacy policy under regular review and places anyupdates on this web page. This privacy policy was last updated on 8 October2021.

How to contact us

If you have any questions about REDOC’s privacy policy, the datawe hold on you, or you would like to exercise one of your data protectionrights, please do not hesitate to contact us.

Email us at: info@redoc.gr

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that REDOChas not addressed your concern in a satisfactory manner, you may contact theInformation Commissioner’s Office at the Hellenic Data Protection Authority

Email: contact@dpa.gr